1. Introduction
Your privacy matters to us. This policy explains how Bytes Yatra Pvt. Ltd. handles your personal information when you use our website and services.
Welcome to Bytes Yatra Pvt. Ltd. (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.bytesyatra.com.np or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
2. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, and phone number (via contact forms)
- Project details and messages you send us
- Newsletter subscription email
- Any other information you choose to share with us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device and operating system information
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send newsletters and updates (only if you subscribed)
- Improve our website and service quality
- Send service proposals, quotes, and project updates
- Comply with legal obligations
- Detect and prevent fraudulent activity
- Analyze website traffic and usage patterns
We will never use your information for purposes other than those stated above without your explicit consent.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who help us operate our business (e.g., email services, hosting providers) under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.
- With Your Consent: Any other sharing will only occur with your explicit permission.
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential cookies: Necessary for the website to function properly.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Preference cookies: Remember your settings and preferences.
You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Secure HTTPS connections (SSL/TLS encryption)
- Password-protected admin access with hashed credentials
- Regular security audits and software updates
- Limited employee access on a need-to-know basis
While we take every precaution to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security but commit to using best practices to protect your information.
7. Your Rights
You have the right to:
- Access: Request a copy of personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data.
- Unsubscribe: Opt out of marketing emails at any time.
- Objection: Object to how we process your data in certain circumstances.
To exercise any of these rights, contact us at info@bytesyatra.com
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, partner websites). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Bytes Yatra Pvt. Ltd.
Manamaiju, Kathmandu
+977 9866295898